FAQ's

Q: Does my order come with tracking?

Tracked shipping is available for some orders and will be based on shipping carrier used and package type. For example not all packaging types are eligible to receive a USPS tracking number.

Q: PayPal is having issues?

Due to PayPal being a third-party app, we cannot fix any issues or delays regarding this.

Q: What if my item gets damaged during shipping?

  1. Please send us an email at "info@drivenlifestyle.co" with the following and we will get a replacement sent out to you.
    • Include: Your order number and photo(s)

Q: What are your shipping terms and conditions?

We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. We are not responsible for the product once it has shipped. 

Q: How do I get featured on your Instagram page?

Please email us your best photos and your Instagram handle for a chance to be featured on our social media platforms.

You can also use our hashtags: #DrivenLifestyle #TeamDriven #StayDriven
Q: Can my business re-sell your products?
Yes! To re-sell our products you must get in touch with us through email for wholesale or custom product inquires. A sell sheet can be provided. 
Q: Do you have any retail locations?
No, we currently do not offer any retail locations. We are currently doing e-commerce sale and pop-up events (meets, in-person, vendor events, etc.).
Q: Where are you located?
Our headquarters is based out of Spring Hill, TN, USA.
Websites:
Use of the name and any logo, photo, graphic, or image without prior consent from Driven Lifestyle, LLC is strictly prohibited.
Contacts:
For additional information, please fill out the contact form for any unanswered questions. Please include your order number if you are inquiring about an existing order. Additionally, please allow up to 24 hours for a response. I operate solely independently, so your extended patience is greatly appreciated. 

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The Shepherd